Seeking IT PMO Manager Secaucus, NJ Contract
BridgeView IT is seeking an IT PMO Manager Secaucus, NJ Contract
The overall purpose of the Program Management Office (PMO) Manager role is to provide management level PMO services to the Service Delivery teams within a given functional team to ensure a high quality of service to Clients customers. The services focus on the following: demand, pipeline, project and financial management. PMO services include the embedding of methods and processes within the service delivery teams; monitoring and reporting on the provision of service to customers from initial request through to program/project delivery including managing and conducting program/project health checks; effectively managing the project pipeline to optimize delivery; financial management activities to ensure we are responsibly and effectively managing budgets; resource management activities to ensure effective utilization and capacity management; developing and maintaining the overall goals for the function (through the balanced scorecard), contributing to and driving those goals across the function on behalf of the function leader; contributing to the design of processes and tools used by service delivery functions to ensure demand, program/project status, finances etc can be easily aggregated to the enterprise level; reporting via management dashboards with actions identified to deliver continual improvement. Each PMO Manager has primary responsibilities related to one or more of these areas and may be asked to undertake specific improvement initiatives linked to this area of activity. They may be supported by one or more PMO Analysts.
Required Skills:
5+ years experience, including demonstrated project management and financial management experience
Technical skills requirements
o End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial)
o Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels
o Very good understanding of service delivery related key performance indicators
o Project delivery experience in a similar IT environment
o Business Analytic skills
Additional skills requirements
o Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
o Customer orientation and responsiveness
o Ability to deal efficiently with escalations and difficult situations/people under pressure
o Outstanding self management , influence management , information presentation and interpersonal, communication
o English language skills - excellent written and verbal communication
o Experience working in a global IT environment
Bachelors degree in computer science or a related discipline, or equivalent work experience
A relevant program management qualification (e.g., PRINCE2, PMI)
Financial management qualification
Overview of responsibilities:
Essential Functions of the Job:
Partner with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery.
Work with IT Global Program Management Office and cross functional PMOs to define the approach to, for example:
Customer request reporting and monitoring from initial request through demand management and for approved concepts to program/project delivery
Assessing and improving the health of programs/projects
Assessing and improving the effectiveness of portfolio management and demand management processes
Service Delivery function FY Plan and Outlook principles, processes, roles/responsibilities etc
Identifying, defining, developing and implementing improvements to project/financial reporting and monitoring processes and procedures
Tool requirements for delivering project/financial reporting and monitoring
Reporting
Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc.
Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level
Produce integrated life cycle dashboard reports at the function, portfolio and sub-portfolio levels to show for example demand requests, budget v actual v projected spend, program/project delivery
Monitor people process and technology within the Service Delivery function.
Identify and deliver actions to improve the quality of service delivery based on monitoring and reporting activities and management information
Work with service delivery teams to manage the functional and portfolio pipeline
Work with service delivery teams to drive data accuracy
Financial management
Oversee FY Plan and Outlook activities
Monitor and report on actual and projected spend to ensure function operates within FY Plan/Outlook function, portfolio and program/project levels.
Monitor and report on program/project financials to ensure project managers are managing financials in accordance with sound financial principles and recommend corrective actions
Process
Drive the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc.
Drive improvements in consistency, effectiveness and efficiency of service delivery processes and tools
Drive best practice through the champion networks and knowledge coordination
Project Management
Conduct program/project health checks to help assure program/project delivery including for example artifact, gate reviews, and monitoring for delivery to scope, time and cost
Work with the global resource and vendor management teams on staff requirements and reporting.
Work with the service delivery teams to prioritize customer demand, both within a portfolio and across the function.
People
Provide oversight to people processes including PMDP, functional alignment, etc.
Along with People Team, maintain role standardization ensuring alignment with competency programs and career development programs
Communications
Improve communications, content and transparency of information with key customers
Work with function and service delivery leaders to implement ongoing communication method
Analytical/Decision Making Responsibilities:
Monitor program/project baselines to ensure activities are occurring as planned - scope, budget and schedule
Proactively identify risks and issues on programs/projects advising team on the development of risk management and issue management plans
Identify potential points of contention for missed deliverables
Develop and manage plans to address program/project strengths, weaknesses, opportunities and threats
Ability to balance both the "science" of how to perform program/project management and the "art" of program/project management, which is learned through experience and skill training/application
Analysis of program/project data to produce management information and identify and deliver continual improvement
Supervision Responsibilities:
Reports to the Service Delivery Function IT Program Management Office Leader
May supervise one or more Program Management Office analysts
Works as required to improve:
o Selection and performance management of staff members
o Evaluate, counsel, mentor and provide feedback on performance
o Ensure training and development of staff members
o Support staff members directly or indirectly in their roles
Meets regularly with staff to provide direction and serves as an escalation point for issues
BridgeView IT is a technology placement firm assisting a national network of clients identify and hire the highest-caliber IT professionals. Our management and senior recruiting specialists have successfully supported the IT marketplace for over a decade, and we have grown into a world class organization, with operations in major U.S. markets. BridgeView ITs mission is to build long-lasting relationships through successful candidate placements, to conduct business with utmost professionalism and courtesy, and to achieve rewarding business performance results.
BridgeView IT is an equal opportunity employer. To proactively receive new job alerts from BridgeView IT, sign up at www.bridgeviewit.com/jobalerts.aspx.